Home


GoldStar - Promoting good practice in managing volunteers from socially excluded groups

* GoldStar Projects

Search site:


Search WWW

Search goldstar.org.uk


Bankside Openspaces logo
Snapshots







Project
Description
Bankside Open Spaces Trust Bringing together people in London to create inspiring urban green spaces.

Bankside Open Spaces Trust (BOST) works in an area with a high level of poverty and social problems, aggravated by scarce green space and no private gardens. The Trust aims to support and inspire local communities to improve, create, enjoy and sustain the environment for the benefit of all. Their mission statement is 'Bringing people together to create inspiring urban green places'.

Bankside VolunteersAll BOST’s work is based on the needs of local people. BOST are particularly concerned with the role small green spaces can have in bringing together fragmented communities around mutual action. Through the ‘Breath of Fresh Air’ project they have been able to realise their aims of encouraging people to contribute their time, particularly people limited by poverty or health, from hard to reach and isolated communities. The project has been particularly successful in engaging groups from different cultures and achieving cross-cultural cohesion. BOST values enormously the different contributions made by people from different societies and cultural groups, particularly where individuals have had to overcome cultural or language barriers to make these contributions. Volunteers have come from a variety of backgrounds including South American, Moroccan, Kosovan, and Bangladeshi communities, amongst others.

BOST has had some success in engaging people from disadvantaged backgrounds simply because it carries out projects within the neighbourhoods where hard to reach and isolated communities live. Through this type of project activity BOST has been able to engage people who would be unlikely to seek a volunteer placement away from home. For example, BOST has been involved with residents in designing, planting and maintaining a new pocket park in front of their houses.

Picture of Bankside VolunteerIn order to retain and nurture the volunteers, there are a number of support mechanisms in place. All volunteers receive a full induction, and CRB checks where necessary. Training is provided and volunteers are supervised and guided by staff throughout their work. Volunteers are encouraged to take on roles and responsibilities which develop their own needs, and all efforts are made to support different needs, e.g. language, literacy, physical ability. Each volunteer has a named staff member responsible for their support on a daily basis and review meetings are undertaken regularly; all staff have elements of volunteer support in their job descriptions and staff meetings always discuss a practical element of volunteering.

Support is extended further to recognise volunteers’ contributions. Volunteers are encouraged to celebrate their work with trips and outings, and Volunteer Celebrations are held regularly, for example a Christmas lunch at the museum of Garden History. Volunteers birthdays are remembered with cards and cake, and even volunteers who choose to leave the project to move on to a job or training are celebrated for their achievement.

Because BOST is a community
based organisation aimed at fulfilling the needs of local people, they are continually critical of their performance and impact, and aim to collect information wherever possible towards refining this. BOST has a strong culture of evaluating its outcomes and sometimes even the impacts of projects. BOST carry out evaluations of their own and have also been commissioned by the Pool of London Partnership and ODPM to carry them out on community involvement in parks projects.

Back to Snaphots *