GoldStar - Good Practice Guidelines - Promoting good practice in managing volunteers from socially excluded groups

An important part of the GoldStar Exemplar Programme is to highlight and share good practices that already exist in recruiting and retaining volunteers, mentors and befrienders from socially excluded groups. In this section, you’ll find and ever growing list of good practices.These can range from simple ideas to whole codes of practice. Just click on any subject heading and be inspired.


Recruitment and Selection		Toolkit
Providing information to prospective volunteers
Targeting recruitment and engagement activity
Supporting volunteers at the recruitment stage
Recruiting service users
General
Induction and Training
Assessing Training needs
Tailoring training to individual
Accreditation
Matching volunteers to roles
Induction Training
Training and Activities
General
Support and Supervision
Assessing support needs
Peer and mentor support
Monitoring volunteer progression
General
Progression pathways
Developing clear progression pathways
Training and induction as a route to career progression
Personal development plans
General
Other
Involvement and Recognition
Volunteer recognition events and awards
Integrating volunteers
Creating volunteer recognition 'milestones'
Involving volunteers in wider social activities
General
Other
Policies and procedures
High-level commitment
Measuring impact
Management information and records of volunteers
Working with clients
Quality standards
Disseminating Good Practice to other organisations