"http://www.w3.org/TR/html4/loose.dtd"> GoldStar - Conference Brief Report - Promoting good practice in managing volunteers from socially excluded groups
GoldStar - Promoting good practice in managing volunteers from socially excluded groups
Brief Report
Date Event
27.06.2006 Goldstar Regional Conference
(South East)
Number of Delegates Location
40 (click to view list) The Thistle Hotel
Exeter

Format
1. Interviews with GoldStar Exemplar project managers
2. Workshops relating to recruitment and selection and progression pathways

A more detailed outline of some of the issues arising as part of the event is also available on this websit

Image of conference delegatesScott McMillan from Somerset Youth Volunteering Network provided a number of insights into how volunteers are recruited and supported:

Two key themes were addressed as part of the event, these being recruitment and selection and induction and training of volunteers.

The following views expressed at the event provide a flavour of some of the issues raised.

“We go out and wave the flag at as many events as we can… but most young people come word of mouth; young people recruiting young people to join”

“You have got to take it (training) seriously. You are asking a young person to take on a role of responsibilities for another young person. You can’t expect them to do that if you don’t put the advice, the support, the training, the back up into that young person”  

“As far as I’m concerned if you are a volunteer, that is simply how much you get paid. You are there as a member of staff of that organisation and therefore entitled to everything that every other member of staff is entitled to at that level”

“Organisations aren’t willing to take on volunteers with special needs because they don’t understand enough”  

“In our organisation we recently had an equality and diversity day and some of the opinions that came out of that were terrifying frankly”

“We look at our volunteers as the jewel in the crown. Without them, we could not operate. Everything is about them. They have their own service user representative. They have their own volunteer representative. They virtually run our service” 

“Ideally it (training) should be accredited, but at the moment there are a lot of pieces of training that are being shoe horned into accreditation that doesn’t fit with what you are trying to do”  

“Yes your CRB check, you must do it, but it must be part of a bigger process”


A more detailed outline of some of the issues raised as part of the event is also available on this website. See full report


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